Lead Care Navigator Job at Copa Health, Phoenix, AZ

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  • Copa Health
  • Phoenix, AZ

Job Description

Lead Housing Care Navigator Join Our Team at Copa Health!

Location: Arizona Schedule: Full-time

At Copa Health, we believe in building brighter futures by helping individuals achieve safe and stable housing. We're looking for a Lead Housing Care Navigator to guide our Housing Care Navigator team and support members on their journey to long-term housing success.

This is your opportunity to make a lasting difference in the lives of people experiencing homelessness while providing mentorship and leadership to a dedicated team.

What You'll Do
  • Lead, mentor, and train Housing Care Navigators.
  • Conduct assessments and develop personalized housing plans with participants.
  • Provide referrals and connect members with vital community resources, including employment, healthcare, and social services.
  • Advocate for members' housing rights and help navigate lease agreements and responsibilities.
  • Facilitate workshops, support groups, and orientation sessions.
  • Engage with landlords, property managers, and community organizations to expand housing opportunities.
  • Ensure accurate documentation in the Homeless Management Information System (HMIS).
  • Collaborate closely with the Senior Program Manager to ensure program alignment and success.
What We're Looking For
  • Education & Experience:
    • Bachelor's degree in Human Services, Social Work, Psychology, or related field and 1+ year working with individuals experiencing homelessness or behavioral health needs; OR
    • Equivalent combination of education and directly related experience.
    • Supervisory or lead experience preferred.
  • Requirements:
    • Fingerprint clearance card (or eligibility within 8 weeks).
    • TB test clearance at hire and annually.
    • Valid driver's license and acceptable driving record.
    • Ability to transport participants in personal or company vehicle.
  • Skills:
    • Strong leadership and mentoring abilities.
    • Trauma-informed and harm reduction approach.
    • Crisis intervention and problem-solving skills.
    • Excellent communication and relationship-building abilities.
    • Tech-savvy with HMIS/EHR systems and Microsoft Office.
What You'll Get Working at Copa Health

When you join Copa Health, you become part of a supportive, mission-driven organization that invests in you:

  • Competitive Pay with opportunities for growth.
  • Generous Benefits Package including medical, dental, and vision coverage.
  • Retirement Savings Plan with employer match.
  • Paid Time Off & Holidays to recharge and spend with loved ones.
  • Employee Assistance Program (EAP) for personal and family support.
  • Professional Development & Training to help you grow your career.
  • A welcoming, inclusive culture where your voice matters.
  • The chance to make a real difference in the lives of individuals and the community.

Job Tags

Full time, Work at office,

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